Terms of Service

1. Introduction

Welcome to The Sleep Mentor Course, operated by Sleep Mentor, trading under the legal entity of Slarkston Acupuncture Clinic. By accessing or using our online course, you agree to comply with and be bound by these Terms of Service.

2. Company Information

Legal Entity: Clarkston Acupuncture Clinic
Operating Name: Sleep Mentor
Contact Email: info@sleepmentor.co.uk

3. Course Details

The Sleep Mentor Course includes:

  • 5 weekly guided online sessions
  • All course materials
  • Email support

The course is available as a one-time purchase. There are no prerequisites for enrolling, but it is intended for adults over the age of 18.

4. User Requirements and Conduct

Users must:

  • Be at least 18 years old
  • Respect others and maintain confidentiality
  • Not record the sessions
  • Not share personal information with others

5. Payment and Refund Policy

Accepted Payment Methods:

  • Credit/debit card
  • PayPal
  • Google Pay
  • Apple Pay

Refund Policy: Users can request a full refund within 30 days from the start of the first session. Users will have access to all five sessions before claiming a refund. There are no additional fees.

6. Intellectual Property

All course materials provided are for personal use only. Unauthorised sharing or distribution of course materials is prohibited.

Handling Intellectual Property Infringement: We will take appropriate legal action against any unauthorised use of our intellectual property. This includes issuing cease and desist notices and pursuing legal remedies.

7. Privacy and Data Security

Data Collected:

  • Names and emails
  • Sleep data (sleep questionnaires and sleep diaries)

Data Storage and Protection: All user data is stored securely in a secure vault and is not shared with any third parties.

8. Disclaimers and Limitation of Liability

Disclaimer: The Sleep Mentor Course utilises Cognitive Behavioural Therapy for Insomnia (CBT-I) methods. While these methods are effective for many, we cannot guarantee individual results. Users should consult with a healthcare professional before starting the course.

Limitation of Liability: Users may experience a temporary deterioration in sleep as they work through breaking old habits. Persistence can lead to significant improvements in sleep quality and quantity. If users are not satisfied, they can claim a full refund as outlined in our refund policy. Our liability is limited to the amount paid for the course.

9. Termination

We reserve the right to terminate access to the course under the following circumstances:

  • Rudeness, racism, or anger
  • Alcohol misuse
  • Violation of these Terms of Service

Users can terminate their own accounts by sending an email request to info@sleepmentor.co.uk.

10. Governing Law

These Terms of Service are governed by the laws of the United Kingdom.

11. Amendments

We may update these Terms of Service from time to time. Users will be notified of any changes by email. We review and update these Terms of Service annually or as necessary.

12. Contact Us

If you have any questions about these Terms of Service, please contact us at info@sleepmentor.co.uk.